Performs a variety of paraprofessional work to support the programs, partnerships, and/or operations of a Teen Services Department, Youth Services Department, and/or Teen Tech Center at a branch library.
- Provides exceptional internal and external customer service to promote a positive patron experience.
- Assists teens and other youth with a variety of projects that support planning for the future, including pursuing academic and job opportunities that leverage their skills and experience.
- Instructs teens and other youth with the use of a variety of technical equipment and software programs.
- Maintains a safe environment for both staff and patrons.
- Supports the implementation of special programs and exhibits to improve teen communication, creativity, and job skills; and to encourage greater patronage of the Library District.
- Utilizes a variety of electronic devices, sound recording equipment, printers, automated library systems, and software programs including e-mail, Internet, social media, and other digital tools and resources.
- Provides basic computer maintenance, including file management, troubleshooting, and technical support.
- Conducts outreach to external organizations including schools, community centers, and other organizations to promote library services.
- Ensures physical maintenance and proper location of library materials and equipment related to the department.
- Prepares and conducts programs targeted for teens and other y